Bank on this
Growth companies1
can raise NRR2 up to
125
% with principal
product design.
1 Series A up to Public
2 NRR: Net Revenue Retention
Product
Revenue
Growth
Logic
LTV
We design experiences that increase retention to raise your customer lifetime value (LTV1) to 3x CAC2
1 LTV = Annual revenue per customer * time retained
We design solutions that increase distribution to lower your customer acquisition cost (CAC2) to 0.33 LTV1
2 CAC = All annual expenses / total number of customers
CAC
Work
To reduce policy churn when an insured vehicle sells, we helped design Hagerty Marketplace, a timed digital auction platform for buying and selling classic cars. Publicly listed 12/2021 (NYSE: HGTY).
Launched 11/2022
Proof
To accelerate product-led growth for enterprise companies, we design flywheels that make metrics like NRR climb to 125%.
1 Net Revenue Retention